Customer FAQs
Read some commonly asked questions from fellow customers.
11 articles
- Why are incorrect/strange dates showing up after my CSV import?
- How do I add my ERC-20 token account/wallet?
- Why are incorrect/strange dates showing up after my CSV import?
- Why is my transaction categorized as "None"? Can this be changed?
- How do I troubleshoot issues while logging in to Gilded?
- Why does Gilded list a different spot price than Etherscan (or any other blockchain explorer)?
- Why aren't my transactions categorized correctly in my Activity page? (i.e. Transfers categorized as Income; Expenses categorized as Trade; etc.)
- Why aren't my transactions showing up on the Activity page?
- Why does my transaction not have a spot price?
- I don't see a particular cryptocurrency listed with Gilded. Why is this?
- Wallet Address vs Exchange Account Receive Address
